Frequently Asked Questions
Everything you need to know about our global fashion collection.
Where does Lost In Translation ship?
We offer worldwide express shipping. Delivery times typically range from 3 to 7 business days depending on your location and local customs processing.
How do I determine the right size for me?
Each product page features a detailed size guide with specific measurements. As our curated pieces come from international designers, we recommend checking the 'Fit Notes' section for sizing advice.
What is your return policy?
We accept returns on all unworn items with original tags attached within 30 days of delivery. Please note that return shipping costs are the responsibility of the customer unless the item is defective.
Are your materials sustainably sourced?
We prioritize ethical production and high-quality textiles. 80% of our current collection is made from organic cotton, recycled polyester, or deadstock fabrics to minimize environmental impact.
How can I track my order status?
Once your order is dispatched, you will receive an email containing a tracking number and a link to our carrier's portal to monitor your shipment in real-time.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.